Best management of knowledge

For the firm that has integrated knowledge of contacts, markets and environmental trends into its planning and service delivery.

2005 WINNER

Caroline Jacobs of Accenture with Charles Holmden (l) and Keith Vann of the FT

Accenture has won the award for Best Management of Knowledge for the integrated approach it is taking to managing knowledge, building on its existing tools, and working to enhance the culture and communication necessary to leverage the firm’s expertise.

Accenture Research’s initiatives, notably in how they have implemented their internal Innovation and Impact award, demonstrate an awareness that creating connections between experts is at the heart of effective management of professional knowledge. Senior executives commit time and energy to identifying experts and the best work in the firm, creating awareness of leading knowledge, and more effective application to clients’ challenges.

RUNNER UP

Runner-up Ernst & Young has demonstrated its ability to streamline how professionals access information in performing their day-to-day work. Its Company InfoGator product seamlessly integrates client information from internal and external sources, providing a single easy-to-use interface to the information they require.

Moving beyond simply creating the technology, Ernst & Young rolled out Company InfoGator using specialists to train professionals across the firm in how to use the product effectively.

3RD PLACE

Pinsent Masons is commended for its management of knowledge, based on how it has effectively implemented client information systems. Moving beyond traditional customer relationship management systems, Pinsent Masons has established ways for its professionals to identify expertise across the firm, and establish credentials in the bid process.

The knowledge systems can be accessed through mobile Blackberry devices, allowing professionals working at client sites to access critical information. This helps to make the systems relevant to professionals pressing everyday requirements.

2005 FINALISTS

Runner up

Third place

2005 SPONSOR

The Financial Times is one of the world's leading business information brands, internationally recognised for its accurate and incisive news, comment and analysis. Whether in print or online, the Financial Times is essential reading for the global business community.