Welcome to the MPF Knowledge Panel

The MPF Knowledge Management Panel is a group of partners, Knowledge Management professionals and consultants working across the field of professional services organisations. Members are “thought leaders” that will steer the direction that the knowledge profession takes in our sector.

The objectives of the Panel include:

  • Link members through a formal network.
  • Exchange ideas and benchmark best practice through membership surveys.
  • Enhance the contribution of Knowledge professionals to management discussions at firms
  • Promote the role of Knowledge managers in the eyes of professional employers.

WHY HAVE A KNOWLEDGE PANEL?

  • Knowledge is changing from a subset of the IT function to a stand-alone discipline focused on people and know-how.
  • Whilst tools and frameworks exist to improve technical capability, the Knowledge Panel considers significant issues within firm management that will make a real difference for its members
  • Someone has to embed Knowledge management into the DNA of the whole firm – there are many barriers to overcome.
  • Firms that don’t employ designated KM’s are interested to learn how a dedicated Knowledge team can contribute.
  • There are a growing number of KM “outsiders” (non-lawyers, non-accountants) on executive committees who often feel isolated.

KNOWLEDGE

Structured: The committee consists of leaders of the Knowledge function worldwide. They create web-based management surveys on relevant topics, analyse results and publish findings for the benefit of all firms so the relevance of issues / surveys and discussions will be extremely high. Survey findings provide specialists, many promoted beyond their comfort zone, with survey-based ammunition to enable them to make a valued contribution at the table.

Ad hoc: A member sends a question to mpfpulse@pmint.co.uk. HQ canvasses experts and members, and publishes a summary of contributions.

DETAILS OF OUR NEXT SURVEY

Coming soon...

EVENTS

Panel events are open to all MPF and Panel members. Participants can tap into rich case studies and anecdotes - great to supplement dry statistics from surveys when presenting to management. These are intimate peer-group events to discuss issues under the 'Chatham House Rule', governing the confidentiality of the source of information received at a meeting. Much of the benefit comes from people sharing tacit know how on how to use explicit knowledge more widely or effectively in their organisation or externally.

Participants will learn new ideas and approaches, but what they share will be difficult to copy for quick commercial advantage because it will be culture specific - culture being the "deep" differentiator in most excellent knowledge businesses, regardless of sector. So each event will cover not only best practice but also ways participants have found to tackle typical cultural barriers to implementation.

As a membership organisation, all events are member only. However, those interested in joining are welcome to attend one event as our guest in order to 'smell the coffee'.

DETAILS OF OUR NEXT EVENT

Coming soon...

COMMITTEE

Panel Chair: Andrew Woolfson has over 25 years experience working in information, knowledge management and IT, of which the last 11 years have been with BDO Stoy Hayward as its Knowledge Director. Previously he worked for KPMG, Reuters, Shell and Oxford Analytica. Andrew’s career to date has tracked the rise of KM as a key aspect to the way organisations mobilise their experience, capabilities and inherent knowledge. He is a practitioner and often speaks at conferences how he deployed business driven solutions making use of a KM approach. Andrew has now moved into BDO International as its Global IT & KM Leader.

Joint Panel Director: Lee Bryant is an on-line social communication specialist with a focus on knowledge development, and he has a strong belief in the empowering potential of the Internet. He has been playing with words and computers since the age of 10, and published his first code aged 11. In 2002, Lee and his team founded a new company, Headshift, to focus on the emerging area of social software, and since then he has become a leading writer and practitioner in the field of augmented online social interaction, whilst working in close partnership with Headshift's clients to create innovative online applications. Headshift is now at the forefront of the UK social software industry, and its clients and partners include leading law firms, international corporations, health care bodies, government agencies, NGOs and think tanks.

Joint Panel Director: Angela Abell joined TFPL in 1994 to develop their consultancy practice and became a Director a year later. Building on previous experience in the private, public and academic sectors she continued to develop knowledge and information management expertise, particularly focusing on the skills, competencies and working practices appropriate to knowledge working. She has undertaken IM and KM consultancy work for organisations from many sectors and her research projects have resulted in a number of publications. She is the author of ‘Skills for knowledge working: a guide to good practice’ published by the British Standards Institution. Angela became a Senior Associate Consultant with TFPL in 2007 and is currently working on a book with a colleague in the inter-dependence of knowledge and information management.

Lucy Dillon - Lucy joined City law firm Berwin Leighton Paisner LLP five years ago as their first Director of Knowledge Management. Prior to that, she was at City firm, Linklaters, both as a practising lawyer and as a Professional Support Lawyer in the firm’s litigation department. In addition to the role of PSL, Lucy was central co-ordinator for the firm’s PSLs.At Berwin Leighton Paisner, Lucy is responsible for developing and implementing the firm’s KM strategy and managing its KM processes. Lucy has been responsible for the redesign of the firm’s award winning intranet and KM technology, a programme of improvements to the firm’s precedent collection, the launch of a series of know-how initiatives for clients and expansion on the business intelligence offering from the library. Her team includes the PSLs and the library and she encourages lawyers from across the practice to participate in KM initiatives. Lucy has an MBA in law firm management and is a regular speaker at KM conferences and has contributed articles to a number of legal, business and KM journals.

David Jabbari - David a qualified solicitor with degrees in law from Warwick and Oxford Universities, joined the International Capital Markets practice at Allen & Overy (as Global Head of Know-How) from the College of Law, where he was a member of the Board of Management and Director of the College's commercial training businesses. Prior to that, David was a Director at Bird & Bird, responsible for the management of lawyers' education and development, and jointly owned a company established by the partners of Bird & Bird to commercialise electronic learning in the legal sector. David has written widely on these issues and formerly was a consultant to many law firms in the establishment of training and know-how systems. He has also written on areas of substantive law and is a co-author of 'Pharmaceuticals, Biotechnology and the Law', published by Macmillan. In September 2004, David was appointed Global Head of Know-How and Training for Allen & Overy, and further appointed to Associate Director in October 2005. David won an award from the Legal IT Forum for 'Contribution to Knowledge Management' in 2007. Also, in 2007 A&O won the Managing Partners' Forum European Practice Management Award for Best Management of Knowledge. David was profiled in both KM Legal magazine and the Legal Technology Journal in 2007 and is asked to speak on legal KM all over the world.

Steve Perry has worked in professional services for over 25 years with Ashursts, Hill Samuel, KPMG and until recently Freshfields, where he was Head of knowledge and business development systems. He has held various business operational roles but the key theme throughout his career has been helping organisations share information and encourage collaboration. Steve spent 14 years with KPMG in a variety of knowledge management positions both internal (developing the KM capability) and external (advising clients on KM issues). At Freshfields, Steve had responsibility for the internet site, extranet solutions, the wiki/intranet, Enterprise Search and the firm’s know-how system (Athena), along with the business development tools covering pitches, experience, profiles and mailing lists. He was also responsible for information architecture, governance and content management.

MEMBERSHIP

Two independent referees are required. Panel membership is free for 'Full 'MPF members and £500 plus admission fee for others.

Consultants are only eligible for Panel membership in exceptional circumstances. Membership renews on 1 July with a sliding scale in the first year. If interested, please complete the registration form.

COMMITTEE

Lee Bryant

Joint Panel Director:
Lee Bryant,
Headshift

Andrew Woolfson

Panel Chair:
Andrew Woolfson,
BDO International

David Jabbari

David Jabbari,
Allen & Overy

Angela Abell

Joint Panel Director:
Angela Abell,
TFPL

Lucy Dillon

Lucy Dillon,
Berwin Leighton Paisner LLP

FUTURE EVENTS

Coming soon...