Bringing together professional firm leaders to share
ideas on strategic leadership and management
excellence with each other and peers at clients,
while providing an independent voice
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Forum news

09 May 2023

Spring tracker shows increased confidence

Some 90% of the 93 members of the Sector Trends Tracker research panel are expecting to expand their new workflow, levels of activity and headcount over the next year - up from 80% last quarter.

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06 Feb 2023

Latest tracker findings appear in CityAM

The unique Professional Services Sector Trends Tracker, organised by industry body the Managing Partners’ Forum since 2011, shows professional services leaders’ confidence in future activity levels, new workflow and headcount growth has rebounded following a slump in mid to late 2022.

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30 Sep 2022

Continued expansion expected

Firms expect continued expansion in activity levels, new work flow and headcount, according to the Forum's latest sector tracker. Many firms but few clients are seen to be on-track for Covid success. The top priorities for leadership teams are technology usage, developing a clear purpose and operational efficiency.

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16 Sep 2022

Impact of lockdown - one year on

69% assess the overall impact of lockdown on their firm as positive compared with just 14% a year ago. The general mood is far more positive with most relaxed about being in the office and much greater flexibility in working hours when in the office. Only 15% believe lockdown restrictions will be reimposed in the next year compared with 73% a year ago.

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A wide range of activities and locations

Re-tuning your Firm - full show

Re-tuning your Firm - Episode 63

Episode 63 of Re-tuning your Firm. Panel: Jeremy Beard of Haysmacintyre; Dana Denis-Smith of Obelisk Support; Anne Harnetty of Johnson Beaumont; and Francesca Lagerberg of Grant Thornton; Includes findings of poll on ESG maturity. Hosted by Richard Chaplin 

Date recorded: 12 November 2021

Transatlantic show

Re-tuning your Firm - Transatlantic - Episode 1

Episode 1 of Re-tuning your Firm - Transatlantic. Panel: Francesca Lagerberg of Grant Thornton; Dr Larry Richard of LawyerBrain; Larry Stroud of Korverge, and Sebastian Hartmann of KPMG. Includes findings of poll comparing the impact of lockdown between the continents. Hosted by Richard Chaplin 

Date recorded: 29 September 2021


Best solutions for clients - Awards 2021

Mark Grayson, COO at BCLP Cubed, on the winning submission for the Best Solutions for Clients category at the 2021 Awards. More

Date recorded: 10 June 2021


Fast-track Innovation™ - session 2

Fast-track Innovation - Session 2 - Where and how best to deploy design sprints (Ian Jeffery, Becky Shields, Rosemary Nunn, Marcus Dimbleby and Nigel Spencer)

Date recorded: 17 March 2021

How we can help

Access the wisdom of peers

Dealing with leadership and management challenges is a lonely place. Share issues and explore solutions with the same small group of peers at regular moderated meetings. Having a safe place to tap into their wisdom can feel like salvation...

Address business opportunities

Leadership capabilities, strategic insights and management practices are enhanced through participating in our roundtables, summits, Clubs and polls. Firm productivity is also boosted as the overall relationship between management practices and productivity is strong, significant and positive, according to a recent ONS study.  

Tap into advice and tools for converting insights into action

Design thinking is a practical and useful way to address almost any business challenge, according to the £1m Government-funded research study with four business schools. Our Fast-track Innovation™ wiki, bespoke sprints and specialist consultancy & training help firms convert insights into action through collaborative design. 


Developing a compelling EVP (against the backdrop of a multi-generational workforce and the evolving relationship with work)

People, Performance & Culture

Developing a compelling EVP (against the backdrop of a multi-generational workforce and the evolving relationship with work)

Thursday 12 October 2023

During this interactive session, we will be joined by psychologist Gwenllian Williams, who will share theoretical insights and the latest thinking on the impact and opportunities of multi-generational workforces.

Invites are sent out approximately three weeks before each event. All events are online for the forseeable future.

Recent poll findings

Quarterly tracker

Firms remain bullish with 70% to 80% expecting expansion and few expecting contraction over the next year in activity levels, headcount or new work flow. Over 90% of people will be working from home for at least half the time.

Impact of lockdown - Transatlantic show

Europeans view the lockdown in more positive terms, are less panicked by Covid and more relaxed over returning to the office. Happiness levels decreased less at European firms, but more mental health issues surfaced.

Cyber security

Lack of expertise, poor communications and cultural resistance are the most common risk indicators. Ransomware attack recovery plans need a lot of work!

Usage of new technologies

Financial management has the greatest usage, followed by services delivered to clients, then marketing and new business generation, then influencing innovation, then knowledge management, then people management and finally strategy development.

The greatest benefit I get from the Forum is having the exposure to new thinking, new ideas and new solutions to the challenges we all face as fellow professionals.

Roy Welsby
Partner Quality Ethics & Excellence, Grant Thornton