The judging panel noted the transformation that had been achieved in both ways of working within the firm and in client relationship management through the adoption of new technological solutions. The success in integrating the solutions and generating buy-in from both lawyers and clients has supported the efficiency but also effectiveness gains sought, with leadership within the initial roll-out Department driving success. The project ensures Mason Hayes & Curran is well setup to expand its range of innovative solutions as the technologies are adopted more widely via the firm’s innovation committee.
Danny Wallace, Nadia Cristina (collecting on behalf of Mason Hayes & Curran) and Ben Wightwick (HighQ)
In a worthy, and close, second place we have White & Case with an initiative that packages together a number of related technology applications to smooth the path of the litigation process for clients, including pro bono clients. The programme garnered high-level management commitment from the practice, and the submission was able to provide quantified evidence of its positive impact and benefits.